In order of preference and effectiveness, face-to-face is the very best way to sell, followed by video face-to-video-face, followed by the telephone. Email doesn’t appear on this list because it isn’t a method you should use to sell. If you want a real sales conversation, you aren’t going to do much worse than email. Move yourself up to a medium that better serves your outcomes. That medium is – in all likelihood – the telephone.

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